Stop Chasing Clicks.
Build Lifetime Value.
Acquisition costs are at an all-time high. We engineer predictive, end-to-end customer journeys that activate new users, prevent churn, and turn one-time buyers into high-LTV brand advocates.
The Harsh Truth
Front-End Revenue is Dead.
If your business relies entirely on the first sale to be profitable, you will eventually be priced out of the market. The brands winning today aren’t just acquiring customers—they are retaining them.
We build an End-to-End Retention Matrix. By tracking user behavior post-purchase, we deliver hyper-personalized experiences that drive repeat purchases and massive brand loyalty.
Ignoring users after they buy, zero onboarding, reactive customer support, and brutal churn rates.
Predictive churn modeling, targeted win-backs, seamless product onboarding, and automated upsell paths.
Our Arsenal
The Retention Architecture
User Onboarding & Activation
The first 7 days dictate the user’s lifetime value. We engineer onboarding sequences that eliminate friction, educate the user, and drive them to the “Aha!” moment faster.
Predictive Churn Prevention
We don’t wait for users to leave. By tracking engagement drops and usage patterns, we deploy automated intervention campaigns to save at-risk accounts before they cancel.
Upsell & Cross-Sell Logic
We map product affinity data to trigger hyper-relevant upgrades and cross-sells exactly when the user is most receptive, significantly boosting your Average Order Value (AOV).
Loyalty & Advocacy Loops
Your best customers should be your best marketers. We build automated referral loops, VIP tiers, and review generation systems to turn high-LTV users into an organic growth engine.
The Cohort Analysis
Mapping the
Revenue Journey
We shift your focus from day-one ROAS to 90-day and 180-day LTV. By understanding how cohorts mature, we unlock budgets to outspend your competition.
- ✓ Cohort retention tracking & LTV modeling
- ✓ RFM (Recency, Frequency, Monetary) segmentation
- ✓ Deep CRM event-tracking integration
LIFECYCLE_LTV_MODEL
90-Day User Retention 78.4%
Involuntary Churn Rate -42.1%
3.4x
Purchase Frequency
$4,250
Avg. 1-Year LTV
Portfolio
Retention That Scales
SaaS Platform
-35% Churn Rate in 90 Days
Subscription Box
+140% Lifetime Value (LTV)
E-Commerce Brand
2x Revenue from Referrals
Execution
How We Build Your Journey
Data Audit
Identifying where users drop off and churn.
Mapping
Designing the ideal 365-day customer lifecycle.
Automation
Building dynamic cross-channel interventions.
Iteration
Testing onboarding UX & upsell conversions.
Ready to Maximize LTV?
Stop losing customers to bad post-purchase experiences. Let’s build your retention engine.